Privacy Policy

Introduction

TechCourse Canada ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website techcoursecanada.com, use our services, or interact with us in any way.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request information about our services
• Subscribe to our newsletter or marketing communications
• Engage with us for software development or consulting services
• Apply for employment opportunities
• Communicate with us via email, phone, or social media

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Project requirements and business information
• Payment and billing information (for contracted services)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device identifiers

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide software development, auto technology integration, and consulting services you have requested
• Communication: To respond to your inquiries, send project updates, and provide customer support
• Marketing: To send newsletters, promotional materials, and information about our services (with your consent)
• Improvement: To analyze website usage and improve our services and user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect our systems, prevent fraud, and ensure the security of our services

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (hosting, analytics, payment processing)
• Business Partners: With partners involved in delivering services to you, with your consent
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, or that of our users

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular security audits
• Access controls limiting data access to authorized personnel
• Regular security training for our team members
• ISO 27001 certified security practices

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

Under Canadian privacy law, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Withdraw Consent: Withdraw consent for marketing communications at any time
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than Canada, including the United States, where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

TechCourse Canada
350 Bay Street, Suite 1200
Toronto, ON M5H 2S6
Canada

Email: [email protected]
Phone: +1 (416) 847-2093